SHIPPING
- This is a special order item.
- This item ships directly from our manufacturer so ship times may vary.
- Next Day Delivery is not available for special order items.
View our complete Shipping and Delivery.
EASY RETURNS
Eligible items can be returned for a refund of the merchandise value within 30 days of receiving an order or 7 days for Quick Ship upholstery items. An original receipt or gift receipt is required.
HOW TO RETURN
- By Phone - For non-custom furniture and other oversized items, call Customer Service at 1-800-993-4923
- By UPS - Visit our returns page to print a return label and bring to a UPS location or schedule a pickup.
ITEMS NOT ELIGIBLE FOR RETURNS OR EXCHANGES
Delivery fees are non-refundable and prior purchases are not eligible for a price adjustment.
- Monogrammed/Personalized items
- Made to Order items, including custom rugs and furniture
- Mattresses
- Gift cards
- Final sale items (with prices ending in $.X7 or $.X9)
- Items damaged through normal wear and tear
View our complete Returns Policy.
