Help Topics - International

You can visit our stores or shop now in a number of countires or regions globally

Americas

Canada* - potterybarnkids.ca

Mexico* - potterybarnkids.com.mx

Asia/Pacific

Australia* - potterybarnkids.com.au

India* - potterybarnkids.in

Republic of Korea* - potterybarnkids.co.kr

Philippines* - https://www.trunc.ph/trunc_at_home_ph/pottery-barn-kids

Middle East

Kingdom of Saudi Arabia* - potterybarnkids.com.sa

Kuwait* - potterybarnkids.com.kw

United Arab Emirates* - potterybarnkids.ae

*Prices on our website may differ from prices in stores. Delivery restrictions may exist.

Our websites and stores globally have curated furniture collections tailored to each region which are available for purchase.

A specific delivery estimate will be quoted during checkout on the local region’s website, including shipping methods available for the items in your shopping cart.

Shipping is calculated using several factors, including the number of items you are purchasing, the weight of the items, and the destination you are shipping to.

If applicable, you will be able to view the duty and other taxes we are required to collect within the global website checkout.

Gift cards are available for purchase and redemption in select countries. Please visit the global website for more information.

Pottery Barn Kids Gift Registry is available in select countries. Please visit the global website for more information.

Orders placed through our global websites may be tracked using their Order Tracking options. Please visit the global website for more information.

Orders placed through our global websites may or may not be eligible for return. Please visit the global website for more information. Alternatively, you can contact us:

The following items are not eligible for returns or exchanges, unless defective:

Pottery Barn Kids International Customer Service

+800.15003333